éèŠãªMicrosoft TeamsäŒè°ã®ããã«ãã©ãŠã¶ãèµ·åãããšæã£ããããªããšããšã©ãŒã³ãŒã404 ãïŒããŒãžãèŠã€ãããŸããïŒãšããæããããšã©ãŒã¡ãã»ãŒãžã衚瀺ãããŠããŸã£ããâŠð© ã€ã©ã€ã©ããŸãããïŒ Microsoft Teamsã®Webçã§ãããããã®åé¡ã¯ãã¯ãŒã¯ãããŒã«æ¯éãããããŸããããå®å¿ãã ããããã®ãã°ãè¿
éã«è§£æ±ºããããã®ãå
·äœçãªå®è·µã¬ã€ãããçšæããŸããããã£ãã·ã¥ã®äžå
·åã§ããããã¯ãŒã¯ã®äžå
·åã§ãããããã®æé ã§ã¹ã ãŒãºã«ãã£ããã§ããããã«ãªããŸããããã詳ããèŠãŠãããŸãããïŒ
ð Microsoft Teams ã®ããšã©ãŒ ã³ãŒã 404ãã Web äžã§çºçããã®ã¯ãªãã§ãã?
ä¿®æ£ããåã«ãåå ãææ¡ããŸããããWebäžã®Microsoft Teams ãšã©ãŒã³ãŒã 404 ã¯éåžžããã©ãŠã¶ãŒã Teams ãªãœãŒã¹ãèŠã€ããããªãããšã瀺ããŠããŸããç°¡åã«ã説æããŸãã
- â
ãã©ãŠã¶ã®ãã£ãã·ã¥ãš Cookie : å€ãããŒã¿ã¯æ°ããèªã¿èŸŒã¿ããããã¯ããŸãã
- ð§æ¡åŒµæ©èœã®å¹²æž: åºåãããã«ãŒã VPN ããªã¯ãšã¹ãããã€ãžã£ãã¯ããŸãã
- ðãããã¯ãŒã¯ã®åé¡: ãããã·ããã¡ã€ã¢ãŠã©ãŒã«ããŸã㯠DNS ã®äžå
·åã
- ð€ã¢ã«ãŠã³ã/ã»ãã·ã§ã³ã®åé¡: æéåãã®ããŒã¯ã³ãŸãã¯è€æ°ã¢ã«ãŠã³ãã®ç«¶åã
- âïžå€ããã©ãŠã¶: ææ°ã® Teams Web æŽæ°ãšäºææ§ããããŸããã
ããã®ãã³ãïŒ80%ã®ã±ãŒã¹ã¯åºæ¬çãªæé ã§è§£æ±ºã§ããŸãã解決ããæºåã¯ã§ããŸãããïŒçªå·ä»ãã®è§£æ±ºçã«åŸã£ãŠãäžããé ã«é²ããŠãããŸãããã
1ïžâ£ Web äžã®Microsoft Teams ãšã©ãŒ ã³ãŒã 404ã®ã¯ã€ãã¯ä¿®æ£
ã»ãšãã©ã®ãŠãŒã¶ãŒã¯5å以å
ã«ã¢ã¯ã»ã¹ãå埩ã§ããŸããåã¹ãããã®åŸã«ãã¹ãã宿œããŠãã ããã
- ð ãªãã¬ãã·ã¥ïŒããŒããªããŒã
Ctrl + F5 (Windows) ãŸã㯠Cmd + Shift + R (Mac) ã§ãã£ãã·ã¥ããã€ãã¹ã§ããŸããã·ã³ãã«ã§ãã广çã§ãïŒ
- ðµïžââïž ã·ãŒã¯ã¬ããã¢ãŒã/ãã©ã€ããŒãã¢ãŒã
Teams ããã©ã€ããŒããŠã£ã³ããŠã§éããŸããããŸãåäœããå Žåã¯ãæ¡åŒµæ©èœããã£ãã·ã¥ãåå ã®å¯èœæ§ããããŸããçãããæ¡åŒµæ©èœãäžã€ãã€ç¡å¹ã«ããŠãã ããã
- ð§¹ ãã©ãŠã¶ã®ãã£ãã·ã¥ãšCookieãæ¶å»ãã
Chromeã®å ŽåïŒãèšå®ã>ããã©ã€ãã·ãŒã>ãé²èЧ履æŽããŒã¿ãæ¶å»ãïŒãã£ãã·ã¥ãããç»å/ãã¡ã€ã«ãšCookieãéžæïŒããã©ãŠã¶ãåèµ·åããŸããEdge
/Firefoxã®å ŽåïŒããã©ã€ãã·ãŒãèšå®ã§åæ§ã®æé ãå®è¡ããŠãã ããã
- ð ãµã€ã³ã¢ãŠããšãã°ã€ã³
ãããã£ãŒã«ã¢ã€ã³ã³ > ãµã€ã³ã¢ãŠããã¯ãªãã¯ããŸãããã£ãã·ã¥ãã¯ãªã¢ããŠãããå床ãã°ã€ã³ããŠãã ãããã»ãã·ã§ã³ãšã©ãŒãå®ç§ã«åŠçãããŸãã
2ïžâ£ é«åºŠãªãã©ãã«ã·ã¥ãŒãã£ã³ã°: ãã詳现ãªåæ
åºæ¬ãããŸããããªãã£ãããã¬ãã«ã¢ããããŸãããããããã¯ãTeams ã® 404 ãšã©ãŒãé »ç¹ã«çºçãã Webã·ããªãªãã¿ãŒã²ããã«ããŠããŸãã
| ãã©ãŠã¶ |
äžè¬çãª404ããªã¬ãŒ |
ã¿ãŒã²ããä¿®æ£ |
| ã¯ããŒã /ãšããž |
æ¡åŒµæ©èœ |
chrome://extensions/ â ãã¹ãŠããªãã«ããŠãTeams ããã¹ãããåŸã
ã«å床æå¹ã«ããŸãã |
| ãã¡ã€ã¢ãã©ãã¯ã¹ |
ã¯ãã㌠|
about:preferences#privacy > Cookies > ããŒã¿ã®ç®¡ç > ãteamsããæ€çŽ¢ > åé€ã |
| ãµãã¡ãª |
ãã£ãã·ã¥ |
éçº > ãã£ãã·ã¥ã空ã«ãã (詳现èšå®ã§ã¡ãã¥ãŒãæå¹ã«ãã)ã |
| å
šãŠ |
ãããã¯ãŒã¯/DNS |
DNS ããã©ãã·ã¥ããŸã: Windows (cmd: ipconfig /flushdns)ãMac (sudo dscacheutil -flushcache)ã |
ããŒãã¹ïŒVPN/ãããã·ãç¡å¹ã«ããŸããäžæçã«ãªãã«ããŠãã ãããTeamsã®Webã¯IPã¢ãã¬ã¹ã®äžäžèŽãå«ãããã§ãããŸããTeamsã®ã¹ããŒã¿ã¹ããã¹ãŠç·è²ïŒåæ¢ããŠããªãïŒã«ãªã£ãŠããããšã確èªããŠãã ããã
3ïžâ£ ãããã¯ãŒã¯ãšããã€ã¹åºæã®ãœãªã¥ãŒã·ã§ã³
äŒæ¥ã®ãã¡ã€ã¢ãŠã©ãŒã«ãåå ã§ããïŒã¢ãã€ã«ãããã¹ããããã詊ããã ãããã«ãŒã¿ãŒã«åé¡ããããŸããïŒã¢ãã ãåèµ·åããŠãã ãããMicrosoft Teamsã®ãŠã§ããšã©ãŒã®å ŽåïŒ
- â
ãã©ãŠã¶ãææ°ããŒãžã§ã³ã«æŽæ° â Teams Web ã§ã¯æå
端ã®ãµããŒããæ±ããããŸãã
- ð§ ãããã¯ãŒã¯èšå®ã§ DNS ã Google (8.8.8.8) ãŸã㯠Cloudflare (1.1.1.1) ã«åãæ¿ããŸãã
- ðšâðŒ ã¯ãŒã¯ã¹ããŒã¹ã§ãå°ãã§ãã? IT éšéã«é£çµ¡ããŠãã ãããTeams ãšã³ããã€ã³ãããããã¯ãããŠããå¯èœæ§ããããŸãã
ãŸã åé¡ã解決ããªãå Žåã¯ããã©ãŠã¶ãåã€ã³ã¹ããŒã«ããããå¥ã®ããã€ã¹ã§ãã¹ãããŠãã ãããMicrosoft Teamsã®å
¬åŒããã¥ã¡ã³ãã§ã¯ããããã®æ¹æ³ã§Web 404ãšã©ãŒã®95%ã解決ã§ããããšã確èªãããŠããŸãïŒTeamsãµã€ã³ã€ã³ã®ãã©ãã«ã·ã¥ãŒãã£ã³ã°ã
â äºé²ã®ãã³ã: 404 ãšã©ãŒãæ°žä¹
ã«åé¿
é 調ãªèªæµ·ãçŽæ:
- æ¯é±å®æçã«ãã£ãã·ã¥ãã¯ãªã¢ããŸãã
- ä¿¡é Œã§ããæ¡åŒµæ©èœã®ã¿ã䜿çšããŸã (äŸ: ç©æ¥µçãªåºåãããã«ãŒã¯äœ¿çšããªã)ã
- ãã©ãŠã¶/Teams ãèªåçã«æŽæ°ããŸãã
- çŽæ¥ Teams ãªã³ã¯ãããã¯ããŒã¯ããŸã: teams.microsoft.comã
ð Microsoft Teamsã®ããšã©ãŒã³ãŒã404ãã解決ã§ããŸããïŒäžã®ã³ã¡ã³ãæ¬ã§æåäœéšãå
±æããŠãã ãããã¹ããã1ã§è§£æ±ºã§ããŸãããïŒããã«è©³ãããã³ãã«ã€ããŠã¯ãTeamsæé©åã¬ã€ããã芧ãã ãããçç£æ§ãåãæ»ããŸãããïŒð