EA.com Tidak Dapat Menyambung: Cara Menyelesaikan Masalah Sambungan ke Pelayan EA

EA menawarkan beberapa permainan terbaik dan paling disukai untuk Windows, Mac, PlayStation, Xbox dan Nintendo Switch. Walau bagaimanapun, ramai pengguna mendakwa bahawa EA tidak dapat menyambung ke pelayan, sekali gus menghalang mereka daripada menikmati tajuk kegemaran mereka.

Jika anda salah seorang daripada mereka, lihat arahan mudah di bawah yang akan membantu anda menyelesaikan isu sambungan EA dalam masa yang singkat.

Bagaimana untuk membetulkan EA.com tidak dapat menyambung

1. Semak status pelayan rangkaian

Perkara pertama yang perlu anda lakukan ialah menyemak status pelayan permainan. Ia mungkin tidak menjadi masalah di pihak anda, jadi anda tidak perlu membuang masa untuk menyelesaikan masalah komputer, penghala atau sambungan Internet anda.

Periksa status langsung untuk PC, Xbox Live , PlayStation Network  atau Nintendo Switch , bergantung pada platform yang anda mainkan. Anda juga boleh memerhatikan halaman Twitter Bantuan EA .

2. Semak jenis akaun anda

Jika EA tidak dapat menyambung pada peranti anda, semak sama ada anda mempunyai akaun Xbox Live Gold, PlayStation Plus atau Nintendo Switch. Tanpa satu, anda tidak boleh memanfaatkan pilihan permainan dalam talian. Walau bagaimanapun, anda boleh menciptanya di tempat.

Semasa berbuat demikian, semak juga sama ada keahlian EA Play anda masih aktif dan jika akaun EA anda mempunyai had kanak-kanak. Anda harus tahu bahawa akaun kanak-kanak tidak mempunyai akses kepada pembelian, media sosial, sambungan dan permainan berbilang pemain, antara ciri EA yang lain.

3. Semak sama ada akaun EA anda digantung, diharamkan, dinyahaktifkan atau dipadamkan

Jika anda secara sedar atau tidak telah melanggar Perjanjian Pengguna EA, akaun anda mungkin telah digantung atau diharamkan, yang bermaksud anda tidak boleh bermain permainan lagi. Hanya lawati peti masuk akaun e-mel yang dikaitkan dengan akaun EA anda dan semak sebarang mesej mengenai sebarang aktiviti terlarang.

Sekiranya akaun anda digantung, anda boleh menunggunya. Walau bagaimanapun, jika ia dilarang, anda harus menyediakan akaun baharu untuk mengelakkan isu sambungan EA serta mengambil kira Perjanjian Pengguna EA mulai sekarang.

4. Log keluar daripada peranti lain

EA tidak membenarkan sambungan serentak pada akaun yang sama. Jadi, jika anda cuba bermain pada berbilang peranti pada masa yang sama, anda mesti log keluar daripada kesemuanya, kecuali peranti utama anda. Jika itu juga tidak berjaya, hanya log keluar dari peranti utama anda dan kemudian kunci masuk semula.

Perlu diingat bahawa anda harus mendayakan pengesahan dua faktor. Jika tidak, anda berisiko akaun EA anda digodam dan digunakan oleh orang lain tanpa kebenaran anda.

5. Pelayan EA Turun? Semak status pelayan

Anda harus mengesahkan status semasa permainan yang anda mainkan untuk melihat sama ada terdapat sebarang masalah masa operasi pelayan. Ini caranya:

1. Lawati halaman Bantuan EA
2. Cari permainan anda dalam pangkalan data EA
3. Pilih permainan daripada senarai
4. Semak Status Pelayan (hijau untuk siaran langsung)

Anda juga boleh memantau halaman Twitter Bantuan EA untuk kemas kini masa nyata tentang masa henti pelayan.

6. Lakukan kitaran kuasa

Jika anda menghadapi masalah dengan peranti atau sambungan Internet anda, adalah idea yang baik untuk melakukan kitaran kuasa. Ini bermakna mematikan penghala, modem, PlayStation, Xbox, Suis dan komputer anda, kemudian menghidupkannya semula.

Sebaik sahaja sambungan Internet anda aktif, cuba sambungkan ke pelayan EA untuk melihat sama ada penyelesaian ini berkesan.

7. Siram pelayan DNS anda

Pelayan DNS semasa anda mungkin terlalu lambat apabila menterjemah nama domain ke alamat IP. Sebaliknya, ini boleh menjejaskan keseluruhan sambungan Internet anda dan boleh jadi sebab EA enggan menyambung ke pelayan. Tetapi anda boleh menyelesaikan masalah ini dengan membuang cache pelayan DNS anda .

Cara mengepam pelayan DNS pada Windows:

1. Tekan kekunci Win + R , taip CMD , kemudian tekan Ctrl + Shift + Enter untuk membuka Prompt Perintah dengan hak pentadbir
2. Salin dan tampal kod berikut (tekan Enter selepas setiap baris):

   • ipconfig /flushdns

   • ipconfig /registerdns

   • ipconfig /release

   • ipconfig /renew

   • set semula netsh winsock

3. Mulakan semula komputer anda dan cuba sambungkan ke EA sekarang

Cara mengepam pelayan DNS pada Mac:

1. Lancarkan apl Terminal
2. Jalankan sudo killall -HUP mDNSResponderarahan
3. Jika digesa oleh Mac, masukkan nama pengguna dan kata laluan pentadbir anda
4. But semula Mac anda dan cuba sambungkan ke EA

8. Tetapkan pelayan DNS tersuai

Jika pembilasan pelayan DNS anda tidak akan menyelesaikan masalah sambungan Internet anda, adalah idea yang baik untuk menggantikannya. Contohnya, anda boleh menggunakan pelayan DNS percuma, awam, selamat dan pantas yang dibekalkan oleh Google . Atau anda boleh beralih kepada Cloudflare atau OpenDNS .

Bagaimana untuk menetapkan pelayan DNS Google pada Windows 10:

1. Log masuk ke Windows 10 dengan akaun pentadbir anda
2. Klik kanan butang Mula dan pergi ke Sambungan Rangkaian
3. Klik Tukar pilihan penyesuai
4. Pilih sambungan Internet anda, klik kanan padanya, dan pilih Properties
5. Klik dua kali Protokol Internet Versi 4 (TCP/IPv4) untuk mengakses sifatnya
6. Pilih Gunakan alamat pelayan DNS berikut
7. Tetapkan pelayan DNS Pilihan kepada 8.8.8.8
8. Tetapkan pelayan DNS Ganti kepada 8.8.4.4
9. Klik OK dan keluar
10. Cuba sambung ke pelayan EA sekarang

Bagaimana untuk menetapkan pelayan DNS Google pada Mac:

1. Buka menu Apple di penjuru kiri sebelah atas
2. Pergi ke Keutamaan Sistem
3. Lawati Rangkaian
4. Pilih Lanjutan
5. Beralih kepada DNS kawasan
6. Klik tanda + untuk menambah 8.8.8.8
7. Tekan + sekali lagi untuk menambah 8.8.4.4
8. Klik OK dan keluar
9. Cuba sambung ke pelayan EA

Bagaimana untuk menetapkan pelayan DNS Google pada PlayStation 4 dan 5:

1. Pergi ke Tetapan
2. Pilih Rangkaian
3. Pilih Sediakan Sambungan Internet
4. Pilih cara PS4 anda menyambung ke rangkaian ( Wi-Fi atau kabel LAN )
5. Apabila ditanya cara menyediakan sambungan Internet, gunakan pilihan Tersuai
6. Pada Tetapan Alamat IP , pilih Automatik
7. Tetapkan Nama Hos DHCP kepada Jangan Tentukan
8. Pada Tetapan DNS , klik Manual
9. Tetapkan DNS Utama kepada 8.8.8.8
10. Tetapkan DNS Sekunder kepada 8.8.4.4
11. Klik Seterusnya
12. Pada Tetapan MTU , tekan Automatik
13. Tetapkan Pelayan Proksi kepada Jangan Gunakan
14. Klik Uji Sambungan Internet
15. Jika semuanya berfungsi dengan betul, cuba sambungkan ke EA sekarang

Bagaimana untuk menetapkan pelayan DNS Google pada Xbox One:

1. Pergi ke Tetapan dan pilih Semua Tetapan
2. Pergi ke Rangkaian dan tekan Tetapan lanjutan
3. Pada Tetapan DNS , klik Manual
4. Tetapkan DNS Utama kepada 8.8.8.8
5. Tetapkan DNS Sekunder kepada 8.8.4.4
6. Simpan tetapan dan cuba sambungkan ke pelayan EA

Bagaimana untuk menetapkan pelayan DNS Google pada Nintendo Switch:

1. Lawati Tetapan kawasan
2. Pilih Internet dan pergi ke Tetapan Internet
3. Pilih rangkaian Wi-Fi anda daripada senarai penemuan automatik
4. Pilih Tukar Tetapan
5. Tatal ke bawah dan klik Tetapan DNS
6. Tekan Manual
7. Tetapkan DNS Utama kepada 8.8.8.8
8. Tetapkan DNS Sekunder kepada 8.8.4.4
9. Simpan konfigurasi semasa dan keluar
10. Cuba sambung ke pelayan EA

9. Jalankan penyelesai masalah Sambungan Internet

Windows 10 mempunyai penyelesai masalah bersepadu yang membetulkan masalah sambungan rangkaian biasa. Begini cara anda boleh menggunakannya:

1. Klik kanan butang Mula Windows 10 dan pergi ke Tetapan
2. Pilih Kemas Kini & Keselamatan
3. Pilih Selesaikan masalah pada panel kiri
4. Klik Penyelesai masalah tambahan
5. Pilih Sambungan Internet
6. Klik Jalankan penyelesai masalah dan ikut arahan pada skrin
7. Mulakan semula PC anda dan cuba sambungkan ke pelayan EA

10. Kemas kini sistem pengendalian anda

Anda harus sentiasa membenarkan sistem pengendalian anda memuat turun kemas kini terbaharu. Jika tidak, anda boleh mula mengalami masalah ketersambungan rangkaian dan permainan, walaupun dengan EA.

Bagaimana untuk mengemas kini Windows 10:

1. Tekan kekunci Windows , taip Semak kemas kini dan tekan Enter
2. Klik Semak untuk kemas kini
3. Jika ia menemui apa-apa, klik Muat turun
4. Wait until Windows downloads and installs the updates. Your computer might have to restart several times
5. Try to connect to EA

How to update Mac:

1. Open the Apple menu
2. Click Software Update
3. Wait until Mac finds any updates, then click Update Now
4. If asked, type your admin username and password to authorize the update
5. Restart Mac and try to connect to EA servers now

How to update PlayStation 4 and 5:

1. Go to Settings
2. Select System Software Update
3. Do not turn off your PS during the update
4. When it finishes, try to connect to EA servers

How to update Xbox One:

1. Go to Profile & system
2. Select Settings
3. Go to System and click Updates
4. Select Console update available and start the update
5. Try connecting to EA servers when it’s over

How to update Nintendo Switch:

1. Head over to System Settings
2. Scroll down and select System
3. Click System Update
4. Wait until the update is complete
5. Try to connect to EA servers

11. Check your graphics and network drivers

Your GPU or network driver could be not correctly connected to your computer. Or they could be incompatible or obsolete. It’s an unfortunate scenario that affects your entire operating system, including gaming experience, so it could be why EA is unable to connect to servers.

How to reinstall the GPU and network drivers on Windows 10:

1. Right-click the Start button and go to Device Manager
2. Expand the Display adapters category
3. Right-click your GPU adapter and select Uninstall device
4. Do the same for your network device in the Network adapters group
5. Open the Action menu and click Scan for hardware changes
6. Reinstall your computer. Windows will automatically reinstall the missing devices
7. Try to connect to EA servers now

How to update the GPU and network drivers on Windows 10:

1. In Device Manager, right-click the graphics adapter and select Update driver
2. Click Search automatically for updated driver software
3. If you get the The best drivers for your device are already installed message, click Search for updated drivers on Windows Update
4. Do the same for your network adapter
5. Reboot your computer and try to access EA game servers

How to roll back incompatible drivers on Windows 10:

1. Go to Device Manager
2. Right-click the GPU adapter and select Properties
3. Switch to the Driver tab
4. Click Roll Back Driver and follow the on-screen steps
5. If the Roll Back Driver button can’t be clicked, skip this entire step
6. Restart your PC and try to connect to EA servers

The easiest way to install compatible drivers for your devices is by turning to a driver update application. It automatically finds newer drivers on the Internet that fully support your computer and Windows version, so you don’t have to worry about accidentally harming your PC.

12. Disable your VPN or proxy connection

If you’re using a VPN or proxy application to hide your IP address and access restricted content on the web, you should turn it off when trying to connect to EA game servers.

That’s because EA could see the VPN or proxy connection as an attempt to violate the user agreement by circumventing geographical limitations.

How to turn off VPN and proxy on Windows 10:

1. Right-click the Start button and select Network Connections
2. Go to VPN on the left side
3. Disable any ongoing VPN connections
4. Switch to the Proxy section
5. Turn off Automatically detect settings and Use setup script
6. Scroll down to also turn off Use a proxy server
7. Reboot your PC and try to connect to EA game servers

How to turn off VPN and proxy on Mac:

1. Open the Apple menu on the upper-left corner
2. Head over to System Preferences
3. Go to Network
4. Click VPN and Disconnect
5. Pick your Internet connection and click Advanced
6. Select the Proxies area and disable all settings
7. Click OK
8. Reboot your Mac and try to connect to EA game servers

13. Uninstall recent software

Any applications that you have recently installed on your computer could have tampered with the Internet connection, preventing EA from connecting to game servers as a result. Be sure to remove any suspicious programs that you can’t trust, such as free anti-malware and VPN tools.

How to uninstall recent software on Windows 10:

1. Right-click the Start button and select Apps and Features
2. Set Sort by to Install date (newest first)
3. Select the first distrusted or unknown program in the list and click Uninstall
4. Click Uninstall again to confirm its removal
5. Restart your PC and try to connect to EA game servers

The Windows built-in uninstaller is not as effective as a dedicated programs uninstaller. You can use such a tool to completely eliminate all traces of an application from your computer, including any remnant files or registry entries.

14. Run a malware scan

Certain malware infections are powerful enough to disarm critical processes and services required by applications with Internet access. It could be the reason why EA is no longer connecting to any servers on your machine. But you can solve this matter by finding and deleting any viruses.

How to use Windows Defender on Windows 10:

1. Click the Start button, type Windows Security, and open this app
2. Go to Virus & threat protection
3. Click Scan options
4. Choose Quick scan
5. Click Scan now
6. Wait until the scan is complete. If it doesn’t show any suspicious activity, run another scan using Windows Defender Offline scan mode
7. When it’s over, restart your PC and try to connect to EA servers

15. Check your disk space

EA might be experiencing server connectivity issues because there isn’t enough free space on your disk to download the temporary files required for game launch. You can fix this problem by removing existing files or by adding more disk space.

When it comes to file removal, you should get rid of large applications, games and files you don’t need anymore. Meanwhile, essential data can be moved to an external storage device, uploaded to a cloud account, or burned to DVDs. As far as junk files are concerned, you can turn to a system cleaner like CCleaner or use Windows Disk Cleanup.

How to use Windows Disk Cleanup:

1. Log in to Windows 10 using an administrator account
2. Review the Downloads and Recycle Bin locations to copy or restore any files you don’t need. These folders will be cleared
3. Press Win key + R, type control panel, and press Enter
4. Go to Administrative Tools
5. Select Disk Cleanup and press Enter to open this app
6. Select the Windows drive (usually C:) and click OK
7. Select everything at Files to delete, then click Clean up system files
8. When the file search is over, include all in the selection again and click OK
9. Postpone all computer activities until Disk Cleanup does its job
10. Reboot your PC and try to connect to EA servers

Another way to add more disk space is by managing your partitions to ensure that the Windows drive has plenty of space to work with. You can easily do this using Windows Disk Management, without having to install third-party tools.

How to use Windows Disk Management:

1. Press Windows key + R, type diskmgmt.msc, and press Enter
2. Select a large drive except for Windows (like D:)
3. Right-click D: and choose Shrink Volume
4. Set the new size of local drive D: and click Shrink
5. Return to the main window and select the Windows partition (e.g. C:)
6. Right-click the C: drive and select Extend Volume
7. Specify the new volume size of C:
8. Save the current settings and reboot your PC
9. Try to connect to EA game servers now

16. Fix registry settings

If recent applications have messed up with your system registry, this could have also affected Internet connections. But you can repair registry settings using a registry cleaner or the command-line environment. Don’t worry since you don’t need any experience with CMD, as long as you follow the instructions below.

1. Press the Win key and click the power button to view the power options
2. Hold down the Shift key, then click Restart
3. Windows will reboot in Recovery mode. Select Troubleshoot
4. Go to the Advanced options section and select Command Prompt
5. Paste the following code and make sure to press Enter after each line:

   • cd c:\Windows\System32\config

   • ren c:\Windows\System32\config\DEFAULT DEFAULT.old

   • ren c:\Windows\System32\config\SAM SAM.old

   • ren c:\Windows\System32\config\SECURITY SECURITY.old

   • ren c:\Windows\System32\config\SOFTWARE SOFTWARE.old

   • ren c:\Windows\System32\config\SYSTEM SYSTEM.old

   • copy c:\Windows\System32\config\RegBack\DEFAULT c:\Windows\System32\config\

   • copy c:\Windows\System32\config\RegBack\DEFAULT c:\Windows\System32\config\

   • copy c:\Windows\System32\config\RegBack\SAM c:\Windows\System32\config\

   • copy c:\Windows\System32\config\RegBack\SECURITY c:\Windows\System32\config\

   • copy c:\Windows\System32\config\RegBack\SYSTEM c:\Windows\System32\config\

   • copy c:\Windows\System32\config\RegBack\SOFTWARE c:\Windows\System32\config\

6. Restart your PC and try to connect to EA game servers now

17. Use System Restore

You can roll back Windows 10 to a stable restore point before you started experiencing network connectivity issues with EA. This way, you can undo the damage made by suspicious applications, malfunctioning drivers, corrupt registry entries, and other critical events at the software level.

1. Sign in to Windows 10 with elevation rights
2. Press Win key + R, type control panel, and press Enter
3. Go to Recovery
4. Click Open System Restore
5. Select a restore point from the list. Make sure it was created before EA started having connection problems
6. Click Next and follow the on-screen instructions
7. Restart your PC and try to connect to EA servers now

18. Check system date and time settings

EA could have trouble connecting you to its game servers due to the incorrect date and time settings specified on your computer. Here’s how to change date and time settings on Windows 10:

1. Right-click the Windows 10 Start button and select Settings
2. Go to Time & Language
3. Select Region on the left side
4. Make sure that Country or region is set correctly
5. Switch back to Date & time
6. Enable Set time automatically and Set time zone automatically
7. At Synchronize your clock, click Sync now
8. Exit this window and try to connect to EA game servers

19. More ways to improve your Internet connection

Check out additional solutions to enhance your Internet connection:

• Run an EA Internet speed test to see how your connection speed compares to others’ in the EA community
• Move your gaming device closer to the router
• If your device is connected to Wi-Fi, switch to LAN cable if possible
• Close all other apps apart from the one you use to play EA games
• Try connecting to another Wi-Fi network if you’re in a public place
• At home, use the 5Ghz wireless network instead of 2.4Ghz if your router supports dual-band networks
• Switch from Wi-Fi to 4G mobile data (or vice versa)

EA Unable to Connect: CONCLUSION

To review, if EA is unable to connect to any game servers, get started by checking the network server status, your account type, and if your EA account is suspended, banned, deactivated, or deleted. You should also sign out of all other devices, check the game server status, perform a power cycle, flush your DNS servers, and configure your DNS server settings.

It’s also a good idea to run the Internet Connections troubleshooter on Windows 10, update your operating system to the latest version, check your graphics and network drivers, as well as disable any VPN or proxy connections.

Selain itu, anda boleh menyahpasang perisian terbaharu dan mencurigakan, menjalankan imbasan perisian hasad komputer, memeriksa ruang cakera anda, membetulkan tetapan pendaftaran, menggunakan Pemulihan Sistem untuk melancarkan semula Windows 10, mengesahkan tetapan tarikh dan masa sistem dan mengambil lebih banyak tindakan untuk meningkatkan kualiti sambungan Internet anda.

Bagaimanakah anda berjaya mendapatkan EA untuk menyambung semula ke pelayan permainan? Adakah kita terlepas sebarang langkah kritikal? Beritahu kami di ruang komen di bawah.