EA.com 無法連接：如何解決與 EA 服務器的連接問題

EA 為 Windows、Mac、PlayStation、Xbox 和 Nintendo Switch 提供了一些最好和最受歡迎的遊戲。然而，許多用戶聲稱 EA 無法連接到服務器，從而阻止他們享受自己喜歡的遊戲。

如果您是其中之一，請查看下面的簡單說明，這將幫助您立即解決 EA 連接問題。

如何修復 EA.com 無法連接

1.檢查網絡服務器狀態

您應該做的第一件事是檢查遊戲服務器的狀態。這對您來說可能不是問題，因此您不必浪費時間對計算機、路由器或 Internet 連接進行故障排除。

檢查 PC、Xbox Live、PlayStation Network 或Nintendo Switch的實時狀態，具體取決於您玩的平台。您還可以關注EA 幫助 Twitter 頁面。

2. 檢查您的帳戶類型

如果 EA 無法連接到您的設備，請檢查您是否擁有 Xbox Live Gold、PlayStation Plus 或 Nintendo Switch 帳戶。如果沒有，您將無法利用在線遊戲選項。但是，您可以輕鬆地在現場創建它。

這樣做時，還要檢查您的 EA Play 會員資格是否仍然有效，以及您的 EA 帳戶是否有兒童限制。您應該知道，兒童帳戶無法訪問購買、社交媒體、連接和多人遊戲以及其他 EA 功能。

3.檢查您的EA賬戶是否被暫停、禁止、停用或刪除

如果您有意或無意地違反了 EA 用戶協議，您的帳戶可能已被暫停或禁止，這意味著您不能再玩遊戲。只需訪問與您的 EA 帳戶相關聯的電子郵件帳戶的收件箱，並檢查有關任何禁止活動的任何消息。

如果您的帳戶被暫停，您可以等待。但是，如果它被禁止，您應該設置一個新帳戶以避免 EA 連接問題以及從現在開始注意 EA 用戶協議。

4. 退出其他設備

EA 不允許在同一帳戶上同時連接。因此，如果您嘗試同時在多台設備上玩遊戲，則必須退出所有設備，主設備除外。如果這也不起作用，只需退出主設備，然後重新鎖定。

請記住，您應該啟用兩因素身份驗證。否則，您的EA 帳戶可能會在未經您許可的情況下被其他人入侵和使用。

5. EA 服務器宕機？檢查服務器狀態

您應該驗證您正在玩的遊戲的當前狀態，以查看是否存在任何服務器正常運行時間問題。就是這樣：

訪問EA 幫助頁面
在 EA 數據庫中搜索您的遊戲
從列表中選擇遊戲
檢查服務器狀態（綠色為實時）

您還可以監視EA 幫助 Twitter 頁面以獲取有關服務器停機時間的實時更新。

6. 執行電源循環

如果您的設備或 Internet 連接出現問題，最好執行電源循環。這意味著關閉您的路由器、調製解調器、PlayStation、Xbox、Switch 和計算機，然後重新打開它們。

一旦您的 Internet 連接處於活動狀態，請嘗試連接到 EA 服務器以查看此解決方法是否有效。

7. 刷新你的 DNS 服務器

在將域名轉換為 IP 地址時，您當前的 DNS 服務器可能太慢了。反過來，這會影響您的整個 Internet 連接，並且可能是 EA 拒絕連接到服務器的原因。但是您可以通過刷新 DNS 服務器緩存來解決此問題。

如何在 Windows 上刷新 DNS 服務器：

按Win鍵 + R，輸入CMD，然後按Ctrl + Shift + Enter以管理員權限打開命令提示符
複製並粘貼以下代碼（每行後按Enter）：
- ipconfig /flushdns
- ipconfig /註冊DNS
- ipconfig/發布
- ipconfig /更新
- netsh winsock 重置
重新啟動您的計算機並立即嘗試連接到 EA

如何在 Mac 上刷新 DNS 服務器：

啟動終端應用程序
運行sudo killall -HUP mDNSResponder命令
如果 Mac 提示，請輸入您的管理員用戶名和密碼
重新啟動您的 Mac 並嘗試連接到 EA

8.設置自定義DNS服務器

如果刷新 DNS 服務器不能解決 Internet 連接問題，最好更換它們。例如，您可以使用 Google 提供的免費、公共、安全和快速的DNS 服務器。或者您可以求助於Cloudflare或OpenDNS。

如何在 Windows 10 上設置 Google DNS 服務器：

使用您的管理員帳戶登錄 Windows 10
右鍵單擊“開始”按鈕並轉到“網絡連接”
單擊更改適配器選項
Select your Internet connection, right-click it, and choose Properties
Double-click Internet Protocol Version 4 (TCP/IPv4) to access its properties
Select Use the following DNS server addresses
Set Preferred DNS server to 8.8.8.8
Set Alternate DNS server to 8.8.4.4
Click OK and exit
Try to connect to EA servers now

How to set Google DNS servers on Mac:

Open the Apple menu on the top-left corner
Go to System Preferences
Visit Network
Select Advanced
Switch to the DNS area
Click the + sign to add 8.8.8.8
Press + again to add 8.8.4.4
Click OK and exit
Try to connect to EA servers

How to set Google DNS servers on PlayStation 4 and 5:

Go to Settings
Select Network
Pick Set Up Internet Connection
Select the way your PS4 connects to the network (Wi-Fi or LAN cable)
When asked how to set up the Internet connection, go with the Custom option
At IP Address Settings, select Automatic
Set DHCP Host Name to Do Not Specify
At DNS Settings, click Manual
Set Primary DNS to 8.8.8.8
Set Secondary DNS to 8.8.4.4
Click Next
At MTU Settings, press Automatic
Set Proxy Server to Do Not Use
Click Test Internet Connection
If everything is working properly, try to connect to EA now

How to set Google DNS servers on Xbox One:

Go to Settings and select All Settings
Go to Network and press Advanced settings
At DNS Settings, click Manual
Set Primary DNS to 8.8.8.8
Set Secondary DNS to 8.8.4.4
Save settings and try to connect to EA server

How to set Google DNS servers on Nintendo Switch:

Visit the Settings area
Select Internet and go to Internet Settings
Choose your Wi-Fi network from the auto-discovery list
Select Change Settings
Scroll down and click DNS Settings
Press Manual
Set Primary DNS to 8.8.8.8
Set Secondary DNS to 8.8.4.4
Save the current configuration and exit
Try to connect to EA servers

9. Run the Internet Connections troubleshooter

Windows 10 has an integrated troubleshooter that fixes common network connectivity problems. Here’s how you can use it:

Right-click the Windows 10 Start button and go to Settings
Select Update & Security
Choose Troubleshoot on the left panel
Click Additional troubleshooters
Select Internet Connections
Click Run the troubleshooter and follow the on-screen instructions
Restart your PC and try to connect to EA servers

10. Update your operating system

You should always allow your operating system to download the newest updates. Otherwise, you could start experiencing network and gaming connectivity issues, even with EA.

How to update Windows 10:

Press the Windows key, type Check for updates, and hit Enter
Click Check for updates
If it finds anything, click Download
Wait until Windows downloads and installs the updates. Your computer might have to restart several times
Try to connect to EA

How to update Mac:

Open the Apple menu
Click Software Update
Wait until Mac finds any updates, then click Update Now
If asked, type your admin username and password to authorize the update
Restart Mac and try to connect to EA servers now

How to update PlayStation 4 and 5:

Go to Settings
Select System Software Update
Do not turn off your PS during the update
When it finishes, try to connect to EA servers

How to update Xbox One:

Go to Profile & system
Select Settings
Go to System and click Updates
Select Console update available and start the update
Try connecting to EA servers when it’s over

How to update Nintendo Switch:

Head over to System Settings
Scroll down and select System
Click System Update
Wait until the update is complete
Try to connect to EA servers

11. Check your graphics and network drivers

Your GPU or network driver could be not correctly connected to your computer. Or they could be incompatible or obsolete. It’s an unfortunate scenario that affects your entire operating system, including gaming experience, so it could be why EA is unable to connect to servers.

How to reinstall the GPU and network drivers on Windows 10:

Right-click the Start button and go to Device Manager
Expand the Display adapters category
Right-click your GPU adapter and select Uninstall device
Do the same for your network device in the Network adapters group
Open the Action menu and click Scan for hardware changes
Reinstall your computer. Windows will automatically reinstall the missing devices
Try to connect to EA servers now

How to update the GPU and network drivers on Windows 10:

In Device Manager, right-click the graphics adapter and select Update driver
Click Search automatically for updated driver software
If you get the The best drivers for your device are already installed message, click Search for updated drivers on Windows Update
Do the same for your network adapter
Reboot your computer and try to access EA game servers

How to roll back incompatible drivers on Windows 10:

Go to Device Manager
Right-click the GPU adapter and select Properties
Switch to the Driver tab
Click Roll Back Driver and follow the on-screen steps
If the Roll Back Driver button can’t be clicked, skip this entire step
Restart your PC and try to connect to EA servers

The easiest way to install compatible drivers for your devices is by turning to a driver update application. It automatically finds newer drivers on the Internet that fully support your computer and Windows version, so you don’t have to worry about accidentally harming your PC.

12. Disable your VPN or proxy connection

If you’re using a VPN or proxy application to hide your IP address and access restricted content on the web, you should turn it off when trying to connect to EA game servers.

That’s because EA could see the VPN or proxy connection as an attempt to violate the user agreement by circumventing geographical limitations.

How to turn off VPN and proxy on Windows 10:

Right-click the Start button and select Network Connections
Go to VPN on the left side
Disable any ongoing VPN connections
Switch to the Proxy section
Turn off Automatically detect settings and Use setup script
Scroll down to also turn off Use a proxy server
Reboot your PC and try to connect to EA game servers

How to turn off VPN and proxy on Mac:

Open the Apple menu on the upper-left corner
Head over to System Preferences
Go to Network
Click VPN and Disconnect
Pick your Internet connection and click Advanced
Select the Proxies area and disable all settings
Click OK
Reboot your Mac and try to connect to EA game servers

13. Uninstall recent software

Any applications that you have recently installed on your computer could have tampered with the Internet connection, preventing EA from connecting to game servers as a result. Be sure to remove any suspicious programs that you can’t trust, such as free anti-malware and VPN tools.

How to uninstall recent software on Windows 10:

Right-click the Start button and select Apps and Features
Set Sort by to Install date (newest first)
Select the first distrusted or unknown program in the list and click Uninstall
Click Uninstall again to confirm its removal
Restart your PC and try to connect to EA game servers

The Windows built-in uninstaller is not as effective as a dedicated programs uninstaller. You can use such a tool to completely eliminate all traces of an application from your computer, including any remnant files or registry entries.

14. Run a malware scan

Certain malware infections are powerful enough to disarm critical processes and services required by applications with Internet access. It could be the reason why EA is no longer connecting to any servers on your machine. But you can solve this matter by finding and deleting any viruses.

How to use Windows Defender on Windows 10:

Click the Start button, type Windows Security, and open this app
Go to Virus & threat protection
Click Scan options
Choose Quick scan
Click Scan now
Wait until the scan is complete. If it doesn’t show any suspicious activity, run another scan using Windows Defender Offline scan mode
When it’s over, restart your PC and try to connect to EA servers

15. Check your disk space

EA might be experiencing server connectivity issues because there isn’t enough free space on your disk to download the temporary files required for game launch. You can fix this problem by removing existing files or by adding more disk space.

When it comes to file removal, you should get rid of large applications, games and files you don’t need anymore. Meanwhile, essential data can be moved to an external storage device, uploaded to a cloud account, or burned to DVDs. As far as junk files are concerned, you can turn to a system cleaner like CCleaner or use Windows Disk Cleanup.

How to use Windows Disk Cleanup:

Log in to Windows 10 using an administrator account
Review the Downloads and Recycle Bin locations to copy or restore any files you don’t need. These folders will be cleared
Press Win key + R, type control panel, and press Enter
Go to Administrative Tools
Select Disk Cleanup and press Enter to open this app
Select the Windows drive (usually C:) and click OK
Select everything at Files to delete, then click Clean up system files
When the file search is over, include all in the selection again and click OK
Postpone all computer activities until Disk Cleanup does its job
Reboot your PC and try to connect to EA servers

Another way to add more disk space is by managing your partitions to ensure that the Windows drive has plenty of space to work with. You can easily do this using Windows Disk Management, without having to install third-party tools.

How to use Windows Disk Management:

Press Windows key + R, type diskmgmt.msc, and press Enter
Select a large drive except for Windows (like D:)
Right-click D: and choose Shrink Volume
Set the new size of local drive D: and click Shrink
Return to the main window and select the Windows partition (e.g. C:)
Right-click the C: drive and select Extend Volume
Specify the new volume size of C:
Save the current settings and reboot your PC
Try to connect to EA game servers now

16. Fix registry settings

If recent applications have messed up with your system registry, this could have also affected Internet connections. But you can repair registry settings using a registry cleaner or the command-line environment. Don’t worry since you don’t need any experience with CMD, as long as you follow the instructions below.

Press the Win key and click the power button to view the power options
Hold down the Shift key, then click Restart
Windows will reboot in Recovery mode. Select Troubleshoot
Go to the Advanced options section and select Command Prompt
Paste the following code and make sure to press Enter after each line:
- cd c:\Windows\System32\config
- ren c:\Windows\System32\config\DEFAULT DEFAULT.old
- ren c:\Windows\System32\config\SAM SAM.old
- ren c:\Windows\System32\config\SECURITY SECURITY.old
- ren c:\Windows\System32\config\SOFTWARE SOFTWARE.old
- ren c:\Windows\System32\config\SYSTEM SYSTEM.old
- copy c:\Windows\System32\config\RegBack\DEFAULT c:\Windows\System32\config\
- copy c:\Windows\System32\config\RegBack\DEFAULT c:\Windows\System32\config\
- copy c:\Windows\System32\config\RegBack\SAM c:\Windows\System32\config\
- copy c:\Windows\System32\config\RegBack\SECURITY c:\Windows\System32\config\
- copy c:\Windows\System32\config\RegBack\SYSTEM c:\Windows\System32\config\
- copy c:\Windows\System32\config\RegBack\SOFTWARE c:\Windows\System32\config\
Restart your PC and try to connect to EA game servers now

17. Use System Restore

You can roll back Windows 10 to a stable restore point before you started experiencing network connectivity issues with EA. This way, you can undo the damage made by suspicious applications, malfunctioning drivers, corrupt registry entries, and other critical events at the software level.

Sign in to Windows 10 with elevation rights
Press Win key + R, type control panel, and press Enter
Go to Recovery
Click Open System Restore
Select a restore point from the list. Make sure it was created before EA started having connection problems
Click Next and follow the on-screen instructions
Restart your PC and try to connect to EA servers now

18. Check system date and time settings

EA could have trouble connecting you to its game servers due to the incorrect date and time settings specified on your computer. Here’s how to change date and time settings on Windows 10:

Right-click the Windows 10 Start button and select Settings
Go to Time & Language
Select Region on the left side
Make sure that Country or region is set correctly
Switch back to Date & time
Enable Set time automatically and Set time zone automatically
At Synchronize your clock, click Sync now
Exit this window and try to connect to EA game servers

19. More ways to improve your Internet connection

Check out additional solutions to enhance your Internet connection:

Run an EA Internet speed test to see how your connection speed compares to others’ in the EA community
Move your gaming device closer to the router
If your device is connected to Wi-Fi, switch to LAN cable if possible
Close all other apps apart from the one you use to play EA games
Try connecting to another Wi-Fi network if you’re in a public place
At home, use the 5Ghz wireless network instead of 2.4Ghz if your router supports dual-band networks
Switch from Wi-Fi to 4G mobile data (or vice versa)

EA Unable to Connect: CONCLUSION

To review, if EA is unable to connect to any game servers, get started by checking the network server status, your account type, and if your EA account is suspended, banned, deactivated, or deleted. You should also sign out of all other devices, check the game server status, perform a power cycle, flush your DNS servers, and configure your DNS server settings.

It’s also a good idea to run the Internet Connections troubleshooter on Windows 10, update your operating system to the latest version, check your graphics and network drivers, as well as disable any VPN or proxy connections.

Moreover, you can uninstall recent and suspicious software, run a computer malware scan, inspect your disk space, fix registry settings, use System Restore to roll back Windows 10, verify system date and time settings, and take more actions to improve the quality of your Internet connection.

How did you manage to get EA to connect to game servers again? Did we miss any critical steps? Let us know in the comment area below.