Encountering Microsoft Teams Error Code 48V35 mid-video call? π© This frustrating glitch disrupts your meetings, showing failed connections or black screens. Don't worry β you're not alone, and it's fixable! This guide delivers precise, up-to-date solutions to resolve Teams Error Code 48V35 fast, keeping your workflow smooth. Let's dive in and get you back online! π§
What is Microsoft Teams Error Code 48V35?
Error Code 48V35 typically pops up during video calls in Microsoft Teams, signaling issues with ICE (Interactive Connectivity Establishment) or media subsystem failures. It often means your device can't establish a stable peer-to-peer connection for audio/video streams. Common symptoms include:
- β Frozen or black video feeds
- β One-way audio
- β "Can't connect to media endpoint" messages
- β Call drops after 10-30 seconds
Pro tip: This error surged in recent updates due to stricter network checks, but our fixes target the root causes. Keep reading for game-changing steps! β
Common Causes of Teams Error 48V35
Pinpointing why Microsoft Teams Error Code 48V35 strikes helps you fix it permanently. Top triggers include:
| Cause |
Impact |
Quick Check |
| Network Restrictions (Firewalls, VPNs) |
Blocks UDP ports for media relay |
Run netstat -an for port 3478-3481 |
| Outdated Teams App/Drivers |
Incompatible with new media protocols |
Check version via Help > About |
| Cache/Buildup Issues |
Corrupts temporary media files |
Clear Teams cache folder |
| Antivirus Interference |
Flags Teams processes as threats |
Whitelist Teams.exe |
| Hardware Acceleration Glitches |
Conflicts with GPU for video encoding |
Disable in Teams settings |
Spot your culprit? Jump to the fixes below. These are tested on the latest Teams builds for Windows, Mac, and web. π
π₯ Step-by-Step Fixes for Solving Microsoft Teams Error Code 48V35
Follow these in order β most users fix it by step 3! Patience pays off. β³
1οΈβ£ Quick Restart & Basic Checks (1-Min Fix)
- Fully quit Teams (Task Manager > End all Teams processes).
- Restart your router/modem β unplug for 30 seconds.
- Switch networks: Try mobile hotspot if on Wi-Fi.
- Test call in a new meeting. Success? π Done!
2οΈβ£ Update Teams & Drivers
Outdated software is error 48V35's best friend. Head to your profile pic > Check for updates. For graphics drivers:
- Windows: Device Manager > Display adapters > Update driver.
- Mac: System Settings > Software Update.
3οΈβ£ Clear Teams Cache (Magic Bullet)
This wipes corrupted files causing Teams Error 48V35:
- Quit Teams completely.
- Press Win+R >
%appdata%\Microsoft\Teams > Delete contents of these folders: Cache, GPUCache, IndexedDB, Local Storage, tmp.
- Restart Teams. Boom β video flows! π
4οΈβ£ Tweak Network & Firewall Settings
Open ports for Teams media:
- UDP 3478-3481 (STUN/TURN)
- TCP 443 (HTTPS fallback)
Add firewall exceptions for Teams.exe. If on VPN, disable or switch to split-tunnel mode. For corporate networks, ping your IT admin. βοΈ
5οΈβ£ Disable Hardware Acceleration & Extras
In Teams: Settings > General > Turn off Hardware graphics acceleration. Also, under Device settings, select a different camera/mic. Test in a call!
6οΈβ£ Advanced: Reset Teams or Reinstall
If stubborn, uninstall via Settings > Apps, then download fresh from official site. Last resort: Run teamsdoctor.exe from Microsoft's troubleshooter at support.microsoft.com.
β
Quick Troubleshooting Checklist for Teams Error 48V35
| Action |
Status |
| Restart Teams & Network | β |
| Update App/Drivers | β |
| Clear Cache | β |
| Firewall Check | β |
| Disable Acceleration | β |
Tick 'em off and reclaim your calls! π±
Prevent Microsoft Teams Error Code 48V35 Forever
- β Use wired Ethernet over Wi-Fi.
- β
Schedule weekly cache clears.
- π Keep antivirus updated & whitelisted.
- π‘ Monitor with Teams' built-in diagnostics (Help > Give feedback).
Bonus: For large teams, enable media bypass in admin center for low-latency wins.
Still Stuck? Next Steps
If solving Microsoft Teams Error Code 48V35 evades you, share your OS/version in comments below β we'll troubleshoot together! Or check Microsoft's video troubleshooter. You've got this β smooth sailing ahead! π