iMessage Is Signed Out on iPhone: How to Fix It
Fix the iMessage Is Signed Out error on iPhone by checking Apple Account sign-in, activation, connectivity, and settings—without erasing your messages.
To reset Face ID on your iPhone, open Settings, go to Face ID & Passcode, enter your passcode, and tap Reset Face ID. The enrolled face data is removed, so Face ID will not unlock the iPhone again until you set it up again. If Face ID has simply become inconsistent, Apple recommends checking the camera, settings, software, and restarting the iPhone before you reset it.




Apple documents the same reset path in its current Face ID troubleshooting guide.




For Apple's current enrollment instructions, see Use Face ID on your iPhone or iPad Pro.
Not necessarily. The older advice that you should reset Face ID whenever you grow a beard, shave, change your hair, or start wearing glasses is too broad. Apple says Face ID can continue learning as your appearance changes. If you have an appearance that is substantially different, you can use Set Up an Alternate Appearance instead of deleting your existing enrollment.
Before resetting Face ID, try these checks:
Apple also notes that the TrueDepth camera works best when the iPhone is roughly an arm's length or closer from your face. On supported newer iPhones, Face ID can work in both portrait and landscape orientation, while older models have more limited orientation support.
A passcode prompt does not always mean Face ID is broken. iPhone periodically requires the device passcode for security, including after a restart. Enter the passcode when asked, then test Face ID again before assuming the face enrollment needs to be deleted.
A Face ID reset removes the face enrollment stored on that iPhone, including an alternate appearance if one was added. Face ID data is encrypted on the device, is not saved to iCloud, and does not leave the iPhone. Resetting it does not erase photos, apps, messages, your Apple Account, or the device passcode.
If the setup repeatedly stops, the camera does not work, or the iPhone cannot complete enrollment after the checks above, do not keep resetting Face ID. Apple says the device may need service. This is especially important after physical damage or a repair involving the front-camera system, because the TrueDepth components are part of the security hardware.
In that situation, use Apple's Face ID troubleshooting and service guidance rather than trying unsupported hardware fixes.
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